Legal notice

This Legal Notice applies to the website lullabynest.shop, operated under the name Lullaby Nest.

By accessing this website, you acknowledge and accept the information stated in this notice together with our Terms of Service, Shipping Policy, Return and Refund Policy, Privacy Policy, and other applicable website policies.

1. Website Operator

Business Name: Lullaby Nest
Year Established: 2026

Business Address:
8425 133A St
Surrey, British Columbia V3W 6Y6
Canada

Email: support@lullabynest.shop
Phone: +1 (778) 896-3474
Website: lullabynest.shop

2. Business Activity

Lullaby Nest operates an online retail store offering products that may include:

Personalized decorative pillow covers;
Nursery and children’s room décor;
Personalized home accessories;
Customized gifts;
Related decorative and lifestyle products.

Product selection may change at any time without notice.

3. General Information Disclaimer

We make reasonable efforts to ensure that information published on the website is accurate, current, and complete.

However, website content may occasionally include:

Typographical errors;
Pricing errors;
Product description errors;
Technical inaccuracies;
Outdated information;
Formatting or display issues.

We reserve the right to correct, update, or remove information without prior notice.

Information on the website is provided for general commercial and informational purposes and should not be considered legal, medical, financial, or professional advice.

4. Product Representation

We make reasonable efforts to display product colors, materials, dimensions, patterns, and personalization accurately.

Actual products may vary slightly because of:

Screen and monitor settings;
Lighting conditions;
Printing processes;
Fabric texture;
Manufacturing tolerances;
Handmade or customized production;
Image cropping or photography;
Minor production updates.

Such minor differences do not necessarily indicate a defect.

Customers should carefully review product descriptions, size information, material information, and customization options before purchasing.

5. Personalized Product Disclaimer

Personalized products are created using information submitted by the customer.

Customers are responsible for verifying:

Names;
Initials;
Dates;
Spelling;
Capitalization;
Colors;
Sizes;
Design options;
Other customized details.

We may reproduce personalization exactly as submitted.

Where the customer provides incorrect information, the resulting product may not qualify as a production error. However, requests will be reviewed according to our Return and Refund Policy and applicable consumer law.

6. Decorative Use and Product Safety

Customers must use products according to their intended purpose and any care instructions provided.

Decorative pillow covers, accessories, packaging, closures, buttons, zippers, tags, or decorative elements may not be suitable for unsupervised use by infants or very young children.

Unless expressly stated otherwise, our decorative products are not:

Toys;
Medical devices;
Safety devices;
Sleep-positioning devices;
Protective equipment;
Intended to replace professional nursery or child-safety products.

Parents and caregivers are responsible for determining whether a product is appropriate for a child’s age, environment, and intended use.

Keep plastic packaging and small parts away from babies and children.

7. Pillow Inserts

Some products may include only the decorative pillow cover and not the inner cushion or pillow insert.

The product page will indicate what is included. Customers should review the product description before purchasing.

Images may show pillow inserts or decorative accessories for presentation purposes even when they are not included.

8. Care Instructions

Customers should follow the care instructions supplied with the product or displayed on the product page.

Improper washing, drying, ironing, bleaching, handling, or storage may cause damage, fading, shrinkage, or deterioration.

Damage caused by misuse or failure to follow care instructions may not qualify as a product defect.

9. Intellectual Property Rights

Unless otherwise stated, all rights in the website and its content belong to, are licensed to, or are lawfully used by Lullaby Nest.

Protected content may include:

Brand names;
Logos;
Product names;
Graphics;
Artwork;
Photographs;
Videos;
Product descriptions;
Website text;
Layouts;
Icons;
Marketing materials;
Design elements;
Software and source code.

No content may be copied, reproduced, distributed, modified, displayed, published, sold, licensed, scraped, or commercially exploited without prior written authorization.

10. Third-Party Intellectual Property

Certain product designs, fonts, graphics, software, payment services, shipping systems, trademarks, or platform features may belong to third parties.

All third-party names, trademarks, and logos remain the property of their respective owners.

Their appearance on the website does not necessarily indicate sponsorship, partnership, or endorsement unless expressly stated.

11. Copyright Complaints

If you believe that content on our website infringes your copyright or intellectual property rights, contact us at support@lullabynest.shop.

Please include:

Your full name and contact information;
Identification of the protected work;
Identification of the allegedly infringing content;
The relevant webpage or product;
Evidence of ownership or authorization;
A statement explaining the alleged infringement;
Any additional information reasonably required to review the claim.

We may remove or restrict content while investigating a valid complaint.

12. External Links

The website may contain links to external websites or services.

These links are provided for convenience. Lullaby Nest does not control and is not responsible for external websites, including their:

Content;
Accuracy;
Availability;
Security;
Privacy practices;
Terms;
Products or services.

Accessing third-party websites is at the user’s own discretion.

13. Customer Reviews and Content

Customer reviews and submitted content reflect the opinions and experiences of individual customers.

We do not guarantee that every customer will have the same experience.

We may moderate or remove content that is:

Fraudulent;
Unlawful;
Abusive;
Misleading;
Irrelevant;
Infringing;
Spam;
In violation of our website policies.

We do not remove legitimate negative reviews solely because they express dissatisfaction.

14. Availability of Products

Product availability is not guaranteed.

We may:

Limit quantities;
Discontinue products;
Update designs;
Modify packaging;
Change suppliers;
Correct availability errors;
Cancel orders when products cannot be supplied.

If a paid product becomes unavailable, we will provide an appropriate refund or alternative resolution.

15. Prices and Promotions

Prices, discounts, promotional codes, bundles, and special offers may be changed or withdrawn without notice.

Promotions may be subject to:

Expiration dates;
Product restrictions;
Geographic restrictions;
Quantity limits;
Single-use conditions;
Non-combination rules;
Other stated requirements.

We reserve the right to correct obvious pricing or promotional errors.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Lullaby Nest is not responsible for indirect, incidental, special, punitive, or consequential losses arising from:

Use of the website;
Inability to access the website;
Use or misuse of products;
Reliance on website information;
Delays caused by third parties;
External websites or services.

Nothing in this Legal Notice excludes or limits liability that cannot legally be excluded.

17. Consumer Protection

Nothing in this notice is intended to remove or restrict mandatory consumer rights.

Customers may have additional rights under the laws of their province, state, territory, or country.

Where mandatory law conflicts with this notice, the mandatory legal requirement will prevail.

18. Governing Law

This Legal Notice is governed by the applicable laws of British Columbia, Canada, without limiting mandatory protections available to consumers in other jurisdictions.